Standard Delivery (Australia Post Parcel Post) - typically 2-14 business days
Standard Parcel Delivery orders are shipped via Australia Post Parcel Post. Free for all orders over $70 Australia wide with a flat rate fee of $10 for orders under $70.
Express Delivery (Australia Post Express Post or Same Day Courier) - typically 1-7 business days
Express Delivery orders are shipped via Australia Post Express Post or Same Day Couriers (Sherpa or GoPeople) for local orders. $10 flat rate fee for orders over $70 Australia wide, with a flat rate fee of $20 for orders under $70.
Orders received before 12pm will be shipped the same day Monday to Thursday. Orders received after Thursday 12pm will be shipped on Monday. Local Express Delivery orders being shipped by Same Day Couriers will be dispatched Monday to Saturday.
If your goods do not arrive or are damaged during transit, please contact us immediately at email@example.com.
Should a re-delivery be required as a result of an incorrect delivery address being provided or the package not having been picked from the Australia Post outlet within the required timeframe, a re-delivery fee and $10 processing fee will be charged.
We are offering contactless pickup during our opening hours. Select the 'Pickup' option at checkout.
If you are not completely satisfied with our products, please contact us at firstname.lastname@example.org for return and refund options.
We do not currently ship outside of Australia.