Free shipping Australia wide for all orders over $70.
Flat shipping rate of $10 Australia wide charged for orders under $70.
All orders are shipped via Australia Post Parcel Post.
We do not currently ship outside of Australia.
A tracking number will be sent to you once your order is shipped. If no one's at the address when delivery is attempted, Australia Post will leave the package if they can identify and access a safe, discreet and weather-proof area at the delivery address. Otherwise your package will be taken to the local Australia Post outlet for collection. You'll be notified by card, email or SMS to let you know where and when you can collect your package.
If you have specific delivery instructions for the package then please include these in the order notes in the shopping cart during checkout. Alternatively, they may be provided via the Australia Post MyPost online service.
We ship orders on Monday (for orders placed Thursday to Sunday) and Thursday (for orders placed Monday to Wednesday).
Expected delivery timeframes following order shipping are:
|NSW Sydney||1 - 2 business days|
|NSW Other||2 - 3 business days|
|ACT||1 - 2 business days|
|VIC Melbourne||2 - 3 business days|
|VIC Other||2 - 3 business days|
|SA Adelaide||2 - 3 business days|
|SA Other||3 - 4 business days|
|QLD Brisbane / Gold Coast||2 - 3 business days|
|QLD Other||2 - 4 business days|
|WA Perth||4 - 6 business days|
|WA Other||5 - 7 business days|
|NT||5 - 7 business days|
|TAS||5 - 7 business days|
Should a re-delivery be required as a result of an incorrect delivery address being provided or the package not having been picked from the the Australia Post outlet within the required timeframe, a re-delivery fee and $10 processing fee will be charged.
If your goods do not arrive or are damaged during transit, please contact us immediately at firstname.lastname@example.org.
If you are not completely satisfied with our products, please contact us at email@example.com for return and refund options.